Returns

You may return products within 7 days of receiving your order. To be eligible for a return:

Condition: The product must be in its original, unused condition and in its original packaging.

Return Request: Contact us at sales@dhakshina.in or via WhatsApp at +91 960 503 1321 to initiate the return process. Please provide your order number, the product you wish to return, and the reason for the return.

Replacement: All eligible replacement products will be delivered within 7 days after the returned item has been received and inspected.

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How to Return

Return Instructions: After notifying us, we will provide you with detailed return instructions and a return address.

Shipping: Customers are responsible for the return shipping costs unless the product is defective or incorrectly shipped. Ensure that the product is securely packaged to avoid damage during transit.

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Refund Policy

Refund Eligibility: Customers may request a refund within 45 days of receiving their order, subject to the conditions outlined in this policy.

Processing Time: Once we receive and inspect the returned product, we will process your eligible refund. Refunds will be credited to the original payment method within 7–15 business days.

Refund Method: Refunds will be credited to the original payment method used for the purchase. Please note that additional time may be required for the refund to reflect in your account, depending on your bank or payment provider.

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Non-Returnable Items

Certain items may not be eligible for return due to hygiene reasons, custom orders, or other specific conditions. These exclusions will be clearly indicated on our Site.

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Contact Us

For any questions or concerns regarding returns and refunds, please contact us:

Phone: +91 960 503 1321
Email: sales@dhakshina.in

Thank you for shopping with Dhakshina Aneesha Bhal Designz. We are committed to providing you with high-quality products and excellent customer service.