Returns
You may return products within 7 days of receiving your order. To be eligible for a return:
- Condition: The product must be in its original, unused condition and in its original packaging.
- Return Request: Contact us at sales@dhakshina.in or via WhatsApp at +91 960 503 1321 to initiate the return process. Please provide your order number, the product you wish to return, and the reason for the return.
- All the replacement products are delivered within 7 days
How to Return
- Return Instructions: After notifying us, we will provide you with detailed return instructions and a return address.
- Shipping: Customers are responsible for the return shipping costs unless the product is defective or incorrectly shipped. Ensure that the product is securely packaged to avoid damage during transit.
Refund Policy
- Processing Time: Once we receive and inspect the returned product, we will process your refund. Refunds will be credited to the original payment method within 7-15 business days.
- Refund Method: Refunds will be credited to the original payment method used for the purchase. Note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene reasons, custom orders, or other specific conditions. These exclusions will be clearly indicated on our Site.
Contact Us
For any questions or concerns regarding returns and refunds, please contact us:
Phone: +91 960 503 1321
Email: sales@dhakshina.in
Thank you for shopping with Dhakshina Aneesha Bhal Designz We are committed to providing you with high-quality products and excellent customer service.
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